About Us

About Us

Four Oaks Healthcare - About Us

Four Oaks Healthcare is a person-centered, nurse-led, complex nationwide care services.

We are a privately owned company who are able to provide a level of personalised service which is unrivalled by many larger companies. We are proud of our track record of placing our clients with the right staff. Not only matching health needs but also personalities and individual preferences.

Founded from personal experience

Having worked in the homecare industry for many years a group of nurse entrepreneurs saw an opportunity to make the home care world a better place. As intensive care nurses they understood the immense struggles of looking after clients with complex care needs.

They came to appreciate that it was much more than performing clinical nursing care duties, it was also about empowering people to be independent and allowing them to take positive risks. They started Four Oaks Healthcare to go beyond the normal home care duties.

What makes us different?

Put simply, it’s our people who make the difference. Our team has a reputation for providing a friendly, efficient and caring services in the UK. Our promise is to treat you, as you would like to be treated with honesty, professionalism and respect.

Our strict code of conduct of values, ethics and standards ensure that we do not discriminate on the grounds of sex, marital status, ethnicity, race, colour, disability or age. We created an environment where our clients, our staff and us are all of equal importance.

Our Values

Personal choice – Service users have the right to make decisions about their lives

Rights – Service user’s rights should always be respected (including their human rights and legal rights)

Independence – Service users rights should be supported to live as independently as possible. This means enabling them to do as much as they can for themselves.

Respect and Dignity – Service users should always be treated with respect and dignity

Individuality – Every person is unique and service users will all have different backgrounds, characters, abilities and skills. The individuality of each service user must be recognized.

Freedom from Discrimination – Service users will not be disadvantaged in their treatment because of their: age, race, disability or gender; or because of their religion or beliefs; or because they are pregnant or on maternity leave; or because of their marital or civil partnership status, their sexual orientation or because of gender re-assignment.

Privacy and confidentiality – Service users have the right for information about them to remain confidential and to have their privacy respected

Compliments and complaints – Service users have the right to comment on the care services they receive and to have complaints dealt with in an open and effective way.

Freedom from abuse – service users have the right to remain safe and free from abuse and neglect by anyone, including: caseworkers, health workers, family members, friends, representatives or any others carers.

Our Process

STEP 1

Our team receive your enquiry and discuss your specific care requirements with you and get to know your personality and preferences. We will provide information on the services that are available to you, as well as an outline of costs. Our Services are offered UK Nationwide, no location is out of reach for us.

STEP 2

We will arrange for a member of our Care Team to visit you and carry out a comprehensive care assessment of your care needs, including a risk assessment to ensure your safety. Following this visit, a fully costed care package will be offered.

STEP 3

We will finalise your care plan with you and your family, making sure you are happy with every aspect.

STEP 4

We will identify suitable healthcare professionals to support you in-line with your care plan and arrange for you to meet them to ensure that all of your needs are met. If any additional training is required to support your care requirements, this will also be coordinated.

STEP 5

Your service commences.