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It was very apparent from the start when the first carer walked through the door for this first time just how caring and committed she was. This continued as we met mom’s other 5 carers. Every single one of them were fantastic with mom, taking time to speak to her, find out what she needed and always making sure that they cared for her with dignity. Also on numerous occasions, asking if we needed anything, which has got to be well over and above what is expected and so very much appreciated.To be brutally honest we were all dreading having strangers coming into the house but this was a very short-lived worry as everyone was so caring, so committed, so professional and so polite, putting us all completely at ease.In our experience Four Oaks were outstanding in every way.
Chris J, -
From the moment I contacted this organisation, the staff have always been polite and incredibly helpful. They have had to step in at short notice when other providers have let us down. They have provided everything we have asked for in a thoroughly efficient and professional manner. All staff have been incredibly caring and thoughtful when approaching my mother’s needs. As a family, we are incredibly grateful for the service provided and I personally have already recommended the organisation to a potential client and a potential employee. We will have no hesitation in using these services again.
Sandra H, Sandra H -
My parents have a live-in carer from Four Oaks Healthcare. This service has enabled my parents to stay together at home. Since the live-in carer started caring for my parents, it has enabled the family to relax and feel confident that our parents are safe and being well looked after. As a family, we can now visit our parents and spend quality time with them instead of time spent caring and worrying about their health and wellbeing.The regular live-in carer is extremely competent in relieving the family of the burden and worry, she is kind and respects the wishes of our parents. When the regular carer has a holiday the replacement carer was also very good, keeping the continuity of care. We are extremely happy with the service provided by Four Oaks Healthcare.
Christine S, Christine S
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