Complex Care

At Four Oaks Healthcare we provide complex care support for people who need medium to long-term, continuing specialist or substantial care because of a disability or chronic illness, or following hospitalisation or long-term medical treatment.

Our senior professionals look carefully at individual needs and create a personalised tailor-made plan to give them the best possible care. Whether you are looking to change care providers or have just been given a diagnosis, you are sure to have loads of questions. We have gathered a variety of questions we are asked regularly and hope these answers can help you.

What Is Complex Care?

Complex care, continuing care or long-term care is the care required for someone with substantial healthcare needs. This could be due to a disability, a debilitating mental health condition or a chronic illness such asHuntington’s DiseaseorCerebral Palsy.

It is also referred to when someone undergoes a medical procedure and there are complications, such asbrain injury,muscular dystrophyorinjury to the spinal cord.

Complex care nursing can take place within a hospital or residential care setting. Complex care can also take place at home.

If you or someone you are responsible for is suffering with any of these, then investing in complex care from a specialist is the best option as they will have the experience and understanding required to provide the very best care possible.

What Is Complex Care Management?

Complex care management is simply a tailoredlive in care planthat is put together to ensure that all your complex health needs are understood and catered to. This should be created by experienced complex care providers and professionals. For example, we care for people with a wide variety of disabilities and health conditions. Part of our complex care management would involve:

Ensuring we work with all the community team in place and family members who are part of the complex care package.

Creating a fully tailored intensive or long-term complex care plan for our client in their own home.

A dedicated senior case manager attends all reviews and assessments (with other professionals), implementing specialist intervention and assessments when required to make sure our clients are receiving the right level and type of support when they need it.

Ascertaining a single point of contact for each client with 24-hour-on-call support from case managers and healthcare professionals

Providing care workers and healthcare professionals to suit all clients needs.